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Support Services

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Many Association Members work hard behind the scenes performing vital, non-operational roles which are often not considered in the context of Paramedicine. But without these staff the Paramedics may not have the necessary equipment, vehicles, training and supervision to perform to the highest standards the public demand.


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The Fleet, Logistics, Facilities and Purchasing team

EMS has a dedicated team of Equipment and Supply Technicians who are responsible for:

  • Purchasing vehicles, equipment, supplies and facilities, ensuring each purchase meets the rigorous performance requirement of working in the mobile work environment that is an Ambulance.
  • Maintaining vehicles and equipment to the highest standards. Failure in an emergency situation is not an option and requires specialist training and knowledge of the equipment and vehicles operated.
  • Supply management and delivery ensuring that Paramedic vehicles are stocked with all of the medical equipment and medications they may need on any call they are assigned.
  • Uniform management through a Quartermaster system which ensures that frontline staff wear specialist uniforms which not only identify them as Emergency Responders but also meet rigorous health and safety requirements protecting them when responding to dangerous scenes.

All of which has to be done while ensuring operations can meet a sophisticated 24 hour multi-vehicle deployment model.

In order to perform all of these functions our Association Members come from a number of private and public sector background bringing specialist knowledge and education to their specific roles.

All information provided above has been submitted and approved by Niagara Emergency Medical Services.